Shipping & Return Policy
Shipping Cost:
- Within the continental United States, we offer standard flat-rate shipping at $4.95. Please allow 4–8 business days for delivery.
- For expedited delivery, we provide express flat-rate shipping at $14.95, with orders arriving within 1–3 business days. You will receive a tracking number as soon as your order ships.
Transparent Shipping Charges:
At Scamper&Co, we value transparency and honesty in our business practices. Unlike larger companies that can access bulk shipping rates, we acknowledge our position as a smaller business. While some companies may include shipping costs in their product prices to offer "free shipping," we have chosen a different approach.
Rather than inflating our product prices, we prefer to keep our shipping charges transparent. This means you pay the actual cost of shipping, allowing us to offer fair and competitive prices on our products. We believe in providing you with the best value and service, and our commitment to transparency reflects our dedication to building trust with our valued customers.
Our orders are fulfilled and shipped from two primary locations. Depending on the product and availability, your order will either be dispatched from one of Amazon's warehouses located across the United States or directly from our office in Dallas, Texas.
Return Policy:
We want you to be completely satisfied with your purchase from Scamper&Co. If you are not happy with your order for any reason, please contact our customer service within 30 days of receiving your product. We will guide you through the return process to ensure a smooth experience.
Returned items must be in their original condition, with all tags and packaging intact. Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
Thank you for choosing Scamper&Co. We appreciate your support and trust in our commitment to providing quality products and transparent business practices. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.