Once shipped, you will receive a shipping notification which includes your tracking number. If you haven't received anything from us, please contact us.

Please contact us ASAP at cs@scamperandco.com! We'll try our best to fix your order prior to shipment.

Yes! If you ordered the wrong size, you can exchange it for free (return shipping costs are at customer's expense unless we are responsible for the return.).

We typically process orders on the next business day. If your order is fulfilled through our partner Amazon, shipping may take up to 4 business days.

Please note that we only ship to the United States.

Please contact us at cs@scamperandco.com.  We will send you a Return Authorization number.
Click Here to check our return policy.

No. Personalized items are not eligible for returns.

Yes! We offer a one-year warranty for all manufacturer defects.